CHSC Balfour Beatty Utility Solutions - Sheffield Job Details

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Gap Group Plant and Tool Hire.
Date posted: 01/02/2012
Region: North East
City: Sheffield

Job Description:

With 59 depots nationwide, GAP Group Ltd is the UK's No.1 independent plant and tool hirer catering to all sectors of the building and construction industry.

Our customers expect the best plant from the best premises, controlled by the best people in the hire industry.

We currently have a vacancy for A Customer Hire and Sales Co-ordinator to be based on one of our Customer sites Balfour Beatty Utility Solutions in Sheffield to ensure all business between the customer and GAP Group Ltd are carried out in an efficient and effective manner.

Key Responsibilities include:

Ensure the customers’ on hire/off hire/exchange requests are dealt with efficiently and effectively and in line with their agreements.
Raise all contracts on Movex accurately within an hour
Liaise with Depots regarding supplying of plant.
Oversee any problems regarding deliveries and use the escalation process where necessary.
Secure additional revenue through add on sales and converting off hires into on hires.
Ensure Depots provide correct paperwork and details.
Ensure there are no collection notes are outstanding for more than 3 days.
Check live hire weekly for rates, dates & plant numbers and follow up any discrepancies and ensure all changes are made.
Deal with any invoice queries should they arise.
Ensure any credits requested are dealt with in a timely fashion.
Present damages within agreed timescales, obtain order numbers and keep spreadsheets up to date.
Source and rehire non GAP equipment ensuring both quality and price and process these accurately on Movex
Collate weekly KPI information from all Depots