Account Manager - Plant Hire Job Details

Hire People.
Date posted: 28/04/2011
Region:  East Midlands
West Midlands
City:  West Midlands

Job Description: 

Our established client, a specialist hire service provider are currently seeking a Sector Account Manager with a stable and niche technical hire background to maintain and develop relationships with Key Clients in the Midlands area.

Main Responsibilities:

Customer Management

• Establish and develop client interfaces, nurturing relationships and gaining trust and confidence in you, our products and our company;
• Develop a sound understanding of the customers industry, their systems and processes.
• Attend customer meetings at as early stage as possible to ensure we fully understand their projects and can work with them to identify potential solutions. 
• Continually seek out related business and other opportunities;
• Work closely with the customers own teams, to ensure a combined effort to achieve the best solutions and outcomes;
• Project manage all solutions from inception to completion, including  technical aspects, installation, financial and management;
• Attend regular client review meetings;
• Produce reports for Customer as and when required;
• Produce account management and ad-hoc reports for Sales Director as and when required;

Delivery of Technical solutions

• Ensure the customer understands the various technical solutions and associated outcomes, helping them to determine what is required;
• Maximise in - house expertise wherever possible.
• Design temporary pump hire solutions and identify resources required;
• Carry out site surveys and produce risk assessments and method statements considering all technical and operational aspects, liasing with the customers quality and safety representatives at all times;
• Provide one -off technical, quality & safety requirements such as carbon footprints etc as required;
• Deliver quotes in a timely manner for the supply and installation of pumping equipment offering the customer the best and most economical pump hire packages;

General

• Acquire and maintain a complete knowledge of the pump range and services we can offer;
• Keep up to date with changes in technology and development in the customers industry and our own;

Person Specification

Must have experience in:-

• Water engineering in either the utility or related pumping industries;
• Providing customers with potential solutions;
• Project management of complex technical solutions for a customer;

 

Must be able to demonstrate a high level of competence in:

• Problem solving;
• Planning, organising and detail;
• Sales ability;
• Commercial Awareness;
• Interpersonal and communication skills at all levels;
• IT - able to produce professional quotes, reports documentation etc;
• Self motivation;

Desirable:

• A degree or background in engineering and/or engineering sales ;
• Technical problem solving skills, including mechanical, hydraulic and electrical.
• Experience of telemetry systems;
• Experience of instrumentation;
• Knowledge of procurement and process engineering;

Hire People are the UK's premier recruiter servicing the Plant Hire, Tool Hire and Specialist Rental sectors. Visit www.hirepeople.co.uk for further details